Software Alternatives, Accelerators & Startups

Pipedrive VS Microsoft Dynamics 365

Compare Pipedrive VS Microsoft Dynamics 365 and see what are their differences

Pipedrive logo Pipedrive

Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.
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Microsoft Dynamics 365 logo Microsoft Dynamics 365

Microsoft Dynamics ERP is a powerful enterprise resource planning software that combines industry and brand-specific functionalities with all the core management features.
  • Pipedrive Landing page
    Landing page //
    2024-08-12

Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business. Sign up for a 14-day free trial.

  • Microsoft Dynamics 365 Landing page
    Landing page //
    2023-02-14

Pipedrive

$ Details
paid Free Trial $14.0 / Monthly (Essential package)
Platforms
Android iOS Browser Web
Release Date
2011 July
Startup details
Country
United States
State
New York
City
New York
Founder(s)
Martin Henk
Employees
500 - 999

Microsoft Dynamics 365

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Pipedrive features and specs

  • User-Friendly Interface
    Pipedrive is known for its intuitive and easy-to-navigate interface, making it accessible for users without extensive technical skills.
  • Pipeline Management
    It offers robust pipeline management features that help users visualize their sales processes and track deal progress effortlessly.
  • Customization Options
    Pipedrive allows for extensive customization, enabling users to tailor the CRM to their specific needs, including custom fields and workflow automations.
  • Integration Capabilities
    It integrates with numerous third-party applications like Gmail, Outlook, and Zapier, enhancing its functionality and allowing for seamless data flow.
  • Mobile App
    Pipedrive provides a well-designed mobile app that allows users to manage their sales activities on the go, ensuring productivity from anywhere.

Microsoft Dynamics 365 features and specs

  • Integration with Microsoft Products
    Seamlessly integrates with Microsoft's suite of products like Office 365, Azure, and Power BI, providing a cohesive and familiar environment for users.
  • Scalability
    Offers modules for various business functions such as sales, marketing, finance, and operations, allowing businesses to scale and add functionalities as needed.
  • Customizability
    Highly customizable with a range of options to tailor the platform to specific business needs, including custom workflows and apps.
  • Cloud and On-Premise Options
    Provides flexible deployment options, allowing businesses to choose between cloud-based, on-premise, or hybrid solutions.
  • Advanced Analytics
    Equipped with advanced analytics and reporting tools, including integration with Power BI for data visualization and comprehensive insights.
  • AI and Machine Learning
    Incorporates AI and machine learning capabilities to automate tasks, predict trends, and provide actionable insights.
  • Regular Updates
    Frequently updated by Microsoft, ensuring that users have access to the latest features, security updates, and improvements.

Possible disadvantages of Microsoft Dynamics 365

  • Complexity
    The wide array of features and customizability options can make the platform complex and difficult to implement and manage without specialized knowledge.
  • Cost
    Can be expensive, particularly for small to medium-sized businesses, with costs accumulating from licensing, customization, and maintenance.
  • Learning Curve
    Due to its complexity and wide range of features, users may face a steep learning curve, requiring substantial training and time to fully utilize the platform.
  • Custom Development Requirements
    Highly tailored customizations may require professional developers, increasing both the time and cost for implementation.
  • Performance Issues
    Some users report performance issues, particularly with large datasets or high user loads, potentially impacting productivity.
  • Dependency on Internet
    For cloud-based deployments, reliable internet connectivity is crucial, and any interruptions can impact accessibility and productivity.

Analysis of Pipedrive

Overall verdict

  • Overall, Pipedrive is a well-regarded CRM solution especially praised for its ease of use and effectiveness in helping small to medium-sized businesses streamline their sales process.

Why this product is good

  • Pipedrive is often regarded as a good CRM tool because it provides a simple, user-friendly interface that helps sales teams manage leads, track communications, automate repetitive tasks, and analyze data to improve sales processes. It integrates well with other tools and offers customization options to fit various business needs.

Recommended for

    Pipedrive is recommended for small to medium-sized businesses (SMBs) and sales teams seeking a straightforward, affordable, and efficient tool to manage and improve their sales operations. Particularly, it suits teams that prioritize visual sales pipelines and require an easy learning curve.

Analysis of Microsoft Dynamics 365

Overall verdict

  • Overall, Microsoft Dynamics 365 is considered a good platform for businesses that need a unified solution to manage customer relationships, streamline operations, and gain insights from data. Its strong integration capabilities and scalability make it suitable for both small and large enterprises.

Why this product is good

  • Microsoft Dynamics 365 is often regarded as a strong choice for businesses due to its comprehensive integration capabilities, scalability, and flexibility. It offers a suite of tools that help manage various business processes including sales, customer service, finance, and operations. Its ability to integrate seamlessly with other Microsoft products, such as Office 365 and Azure, enhances productivity and streamlines workflows. Additionally, it offers robust analytical tools that can provide valuable business insights.

Recommended for

  • Medium to large enterprises looking for an integrated solution for CRM and ERP.
  • Organizations already using other Microsoft products seeking seamless integration.
  • Businesses that require CRM capabilities to enhance customer relationships and service.
  • Companies looking for a scalable platform that can grow with their business needs.

Pipedrive videos

Pipedrive Review - Sales CRM Tool

More videos:

  • Review - Pipedrive Review: the Good the Bad and the Ugly
  • Review - What's new in 2019 - Pipedrive
  • Tutorial - What is CRM? (Customer Relationship Management)
  • Review - Pipedrive CRM Review 2021
  • Review - Pipedrive is the Best CRM for More Sales
  • Review - Pipedrive CRM Review: Key Features, Pros And Cons, And Alternative Products
  • Review - Pipedrive Review, Pricing and Features

Microsoft Dynamics 365 videos

Microsoft Dynamics 365 Review: ERP, CRM, Pros And Cons, And Alternatives

More videos:

  • Review - Independent Review of Microsoft Dynamics 365 (F&O, Business Central)

Category Popularity

0-100% (relative to Pipedrive and Microsoft Dynamics 365)
CRM
100 100%
0% 0
ERP
0 0%
100% 100
Sales
100 100%
0% 0
Office & Productivity
0 0%
100% 100

User comments

Share your experience with using Pipedrive and Microsoft Dynamics 365. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pipedrive and Microsoft Dynamics 365

Pipedrive Reviews

  1. Pieter Jan
    · Co-founder at Vizito ·
    The best CRM for our SaaS business

    Pipedrive has made our business much more efficient in following up deals. Keep track of deals, meetings, mails and phone calls all in one place. We can quickly follow up on offers and used Pipedrive's automations and API to integrate our Vizito trials directly into Pipedrive.

    It offers the most flexibility while maintaining an easy-to-use interface and their support is superb!

    Keep up the great work!

    🏁 Competitors: HubSpot CRM, Teamleader
    👍 Pros:    Easy to use|Quick and easy|Stable|Easy integration|Api integration|Rest api|Cost-efficient
  2. jeet998
    · Chief Manager at Entab Infotech Pvt Ltd ·
    Best CRM Software: PipeDrive

    All alternatives are good but we prefer Pipedrive because of its great customization and most fit for company/business development.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Pipedrive offers a low-cost version for $12.50 per month that excludes the majority of the CRM capabilities that salespeople seek. Users must purchase the $50 version at least in order to run a business.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Using Pipedrive, businesses can customize chatbots and web forms and import or export data to and from spreadsheets or another CRM like Salesforce. The solution offers an AI-powered sales mentor for analyzing customer data usage. And its easy-to-use CRM software simplifies marketing and sales processes for businesses with small teams. Pipedrive is economically priced, making...
14 Best Copper CRM Alternatives to Use in 2022
Pipedrive is a CRM designed to grow sales. This Copper alternative provides businesses the ability to build custom sales pipelines to visualize the movement of prospects through the sales cycle. Pipedrive’s analytics help eliminate guesswork and allow you to make smarter decisions for your business. The software also allows you to automate several aspects of your sales...
What is CRM?
Hubspot is known for its marketing tools focused on the digital world. It launched its CRM just 3 years ago, and it has been widely accepted by small businesses due to its simplicity and low price. Another very similar alternative in this regard is Pipedrive.
Source: prokom.es

Microsoft Dynamics 365 Reviews

20 Best Retail Management Software Reviewed for 2024
Why I picked Microsoft Dynamics 365 for Retail: I chose Microsoft Dynamics 365 for Retail because it is an all-in-one retail management software that offers various solutions for managing different aspects of a retail business. One of the key advantages of Dynamics 365 for Retail is its integration capabilities. It natively integrates with other Microsoft products, such as...

Social recommendations and mentions

Based on our record, Microsoft Dynamics 365 should be more popular than Pipedrive. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pipedrive mentions (2)

  • Why doesn't Microsoft have a better CRM product...?
    I feel like Microsoft could offer a more robust CRM than what's present with 'Contacts' under Outlook, and pretty easily. Something like Pipedrive... I mean it could syncronize all the datapoints that local Microsoft programs already have access to: mail, contacts, projects, teams, and LinkedIn. Source: over 2 years ago
  • Building Reach in Public
    Pipedrive → our CRM for tracking leads, tasks, conversations, and deals. We chose Pipedrive because it does a good job of providing an intuitive and relatively simple CRM while still having enough features to track our sales conversations. Pricing is accessible. Source: over 3 years ago

Microsoft Dynamics 365 mentions (5)

  • Bill management system for small company?
    You can evaluate Dynamics, see if might work. They have AI , optical recognition and automation etc going on. Looks interesting, yet there's is definitely a learning curve, as it's a lot different from QB. Source: over 2 years ago
  • Deciding on an ERP System
    Microsoft Finance is just one module of the Microsoft Dynamics ERP system. Go here and look at "products", these are all the different Dynamics modules: (https://dynamics.microsoft.com/en-us/). Source: over 2 years ago
  • What will it take for us to unionize?
    I really don't care about downvotes. I always consider the source. Most people here have ZERO understanding on how a business works. And yes, I did read the last half of the paragraph. It's how I knew you were SSS or Leadership position No one else knows who Data Team is. I was 3 years as an SSS. I know about the margins that things are priced out. I spent a lot of time in WFM Insights. Whole Foods is failing... Source: almost 3 years ago
  • I am an engineer, but the place I volunteer needs me to be an IT guy. Could I get some advice? I don't know much about accomplishing stuff without source code
    I'm thinking to reduce any additional budget asks from external solutions, we can try to make use of the suite and only just add Dynamics 365 licensing into all this. It's supposed to be Microsoft's offering for CRM to compete with the likes of Salesforce. Source: almost 3 years ago
  • What are some growth stocks you’ll be avoiding on the dip?
    Https://dynamics.microsoft.com/en-us/ scroll down to the highlighted company list. Source: over 3 years ago

What are some alternatives?

When comparing Pipedrive and Microsoft Dynamics 365, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Gas Cylinder Tracking Software - Gas Cylinder Tracking Software is a distribution software that shows the purchase of empty cylinder inventory stock to get a refill, and it shows the inventory stock for empty company cylinders.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Ecount ERP - ECOUNT offers the best ERP software for small & midsized businesses. Our integrated system offers easy setup and customization capabilities.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Zangerine - All-in-One Software for Distribution, Wholesale & eCommmerce