Software Alternatives & Reviews

Pega Customer Service VS Verint

Compare Pega Customer Service VS Verint and see what are their differences

Pega Customer Service logo Pega Customer Service

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.

Verint logo Verint

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.
  • Pega Customer Service Landing page
    Landing page //
    2023-02-10
  • Verint Landing page
    Landing page //
    2023-10-21

Pega Customer Service videos

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Verint videos

Verint Workforce Management (WFM): Made for the Way You Work

More videos:

  • Review - Keep your words with Verba Recording System
  • Demo - Verint Product Demo by Simplifilm
  • Demo - Verint Training - Demo & Practice TLs

Category Popularity

0-100% (relative to Pega Customer Service and Verint)
Help Desk
43 43%
57% 57
Business & Commerce
50 50%
50% 50
Communication
50 50%
50% 50
Customer Support
38 38%
62% 62

User comments

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What are some alternatives?

When comparing Pega Customer Service and Verint, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Service Creatio - The Omnichannel Customer Service and Support

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Zendesk Suite - The complete Zendesk suite in one package

Symphony SUMMIT - Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…