Paldesk
SeamlessDesk
Elevio
Lighthouse Desktop
HelpScout
tawk.to
HappyFox
livepro
UserVoice
Freshdesk
Intercom
UseResponse
Zendesk
Canny
tawk.to
LiveAgent
Paldesk is a powerful live chat and helpdesk software.
It's a great tool for entrepreneurs and startups that are managing their first live chat channel but also scales easily to businesses with multiple chat operators in distinct teams or divisions.
It offers a variety of killer features such as chatbots, visitor overview, easy pop-up and feedback form.
Paldesk helps you better serve customers, resolve more problems, and sell more products. Consolidate inbound inquiries from website chat, email, mobile apps, social networks and answer them from one convenient dashboard.
Paldesk UserVoiceNo features have been listed yet.
Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 2 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
SeamlessDesk - SeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Elevio - Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Lighthouse Desktop - KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system