We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.
I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.
One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.
Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers
Based on our record, P2 should be more popular than Frill. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You already mentioned documentation. Good! Document everything. Why you chose X method over Y, or this framework over that. This helps later with onboarding and when people want to come up with suggestions, because they can see you already did explore this option earlier on so why bring it up again? Doucmentation really requires a culture of openness and transparency. Some people do not like to work this way,... Source: 11 months ago
You could always upload/embed the pdf as part of a "post" and then use the comments section of the post to discuss. The P2 theme might also be an option as its discussion functionality is better than just straight up blog comments: https://wordpress.com/p2/. Source: over 1 year ago
- Most deep discussions happen on blog posts including project status. We use (and built) https://wordpress.com/p2/. We don’t use email. - Source: Hacker News / almost 2 years ago
Yes it does! https://wordpress.com/p2/. - Source: Hacker News / almost 2 years ago
Actually, Automattic, the distributed company behind WordPress uses blogs for this. Each team has their own 'blog' and you can link them, comment, etc. Then there are company wide blogs with different topics, watercooler blogs, etc. Really useful to refer to revisit past decisions and as a company wide knowledgebase. They even created a product out of it: https://wordpress.com/p2/ Disclaimer: I work there, but on... - Source: Hacker News / about 2 years ago
What are your thoughts about setting up a frill? It'll make it super easy to see and have everything - all ideas and features with the proper organization, and users will be able to upvote features, see what's up, etc. Maybe put it on the sidebar too. Source: 11 months ago
Right now, the only one that comes to mind is https://frill.co/. I reckon it might be free for what you need and how much you'd use it. But I'll keep noodling on other services that might fit the bill. Source: 12 months ago
Twist - Check fewer notifications, do more meaningful work. Twist is the team communication app for calmer, more organized, and more productive teamwork.
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Slack - A messaging app for teams who see through the Earth!
Upvoty - User feedback in 1 simple overview 🔥
Taskade - Make lists, organize your thoughts, and be inspired to get things done. Taskade is a collaborative space for your tasks.
Nolt - A fast & beautiful way to collect user feedback