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Overcast VS Zendesk

Compare Overcast VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Overcast logo Overcast

Video-first asset management for teams

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Overcast Landing page
    Landing page //
    2021-09-18
  • Zendesk Landing page
    Landing page //
    2024-05-06

Overcast videos

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Overcast 5.0: The BEST Podcast App for iPhone, Apple Watch, and iPad (App Walkthrough) | Apps

More videos:

  • Review - Is this the best podcast player? Overcast
  • Tutorial - Overcast Deep Dive Tutorial

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Overcast and Zendesk)

Overcast

Zendesk

Podcast Tools
100 100%
Podcast Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Podcast Hosting
100 100%
Podcast Hosting
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Overcast and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Overcast and Zendesk

Overcast Reviews

We have no reviews of Overcast yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Overcast seems to be a lot more popular than Zendesk. While we know about 95 links to Overcast, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Overcast mentions (95)

  • Ask HN: What software sparks joy when using?
    In no particular order: Prologue [0] - iOS Audiobook player, used Plex as a media source Overcast [1] - iOS Podcast player CleanShotX [2] - macOS screenshot/video/gif capture with annotation Drafts [3] - iOS/macOS note taking tool Paprika [4] - Cross platform recipe app YNAB [5] - "You Need A Budget" - web/mobile budgeting app 1Password [6] - Cross platform password manager Carrot Weather [7] - iOS weather app... - Source: Hacker News / about 2 months ago
  • The end of Google Podcasts is in June if you're not in the US
    When do people will stop using Google products!? Anyway, https://overcast.fm have been here for a while and no reasons to go anytime soon. - Source: Hacker News / 2 months ago
  • Vice website is shutting down
    Some interesting insider insights in the last days. https://overcast.fm/+2EPJZOFok. - Source: Hacker News / 4 months ago
  • Prison. Bankruptcy. Suicide. A software glitch ruined sent people to jail
    If you’re interested in knowing more. I just listened to a WSJ podcast about it. https://overcast.fm/+SussgBq-E. - Source: Hacker News / 5 months ago
  • Mexico building rail rival as water shortages drain Panama Canal
    > This is a podcast about engineering disasters and systemic failures, from a leftist perspective, with jokes https://overcast.fm/+b8tG_Unzo. - Source: Hacker News / 5 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Overcast and Zendesk, you can also consider the following products

Pocket Casts - All the podcasts you know and love. With over 300, 000 unique shows, we've got you covered. Featured, Trending & Most Popular. See what's popular and find new favorites with Pocket Casts Discover. Read more about Pocket Casts.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Podcast Addict - With Podcast Addict, manage all your audio & video Podcasts, Radio on Demand as well as your...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

gPodder - gPodder // Media aggregator and podcast client. gPodder is a simple, open source podcast client written in Python using GTK+. In development since 2005 with a proven, mature codebase. The latest version is 3.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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