Software Alternatives & Reviews
Register | Login

OTRS ITSM VS HiOperator

Compare OTRS ITSM VS HiOperator and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

HiOperator logo HiOperator

HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • HiOperator Landing page
    Landing page //
    2023-06-23

OTRS ITSM videos

+ Add

OTRS 3: Installing OTRS ITSM

HiOperator videos

+ Add

Liz Tsai HiOperator

Category Popularity

0-100% (relative to OTRS ITSM and HiOperator)

OTRS ITSM

HiOperator

Help Desk
41 41%
Help Desk
59% 59
CRM
0 0%
CRM
100% 100
Customer Support
40 40%
Customer Support
60% 60
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using OTRS ITSM and HiOperator. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing OTRS ITSM and HiOperator, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Service - Customer service issues solved for you, on demand, for free.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

LiveMessage from Salesforce - Make mobile messaging a cornerstone of customer service

Loading...