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OTRS ITSM VS Service

Compare OTRS ITSM VS Service and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

Service logo Service

Customer service issues solved for you, on demand, for free.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • Service Landing page
    Landing page //
    2022-05-02

OTRS ITSM videos

+ Add

OTRS 3: Installing OTRS ITSM

Service videos

+ Add

HBO Max Streaming Service Review

More videos:

  • Review - Peacock Streaming Service Review
  • Review - Ting Phone Service Review

Category Popularity

0-100% (relative to OTRS ITSM and Service)

OTRS ITSM

Service

Help Desk
44 44%
Help Desk
56% 56
CRM
0 0%
CRM
100% 100
Customer Support
45 45%
Customer Support
55% 55
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OTRS ITSM and Service

OTRS ITSM Reviews

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Service Reviews

Over 50 Websites Like Thumbtack To Help Service Pros Find More Work
Service pros who use Workiz even report saving $600-$700 monthly on ad channels that don’t work. Workiz helps you trim the fat and double down on the ad channels that do work, so you can get more customers and maximize your profits.
Source: workiz.com

What are some alternatives?

When comparing OTRS ITSM and Service, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

ClaimCompass - Get paid for delayed or cancelled flights

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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