What are some alternatives?
When comparing HiOperator and LiveMessage from Salesforce, you can also consider the following products
Service - Customer service issues solved for you, on demand, for free.
Agent.ai - AI-enhanced customer service
Influx - Customer support as a service
GetHuman - Find customer service numbers fast
Phonestat - Make every call count. A tool for call centers.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.