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OTRS Business Solution VS ProdPad

Compare OTRS Business Solution VS ProdPad and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an

ProdPad logo ProdPad

ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26
  • ProdPad Landing page
    Landing page //
    2022-05-05

ProdPad is a smart, dynamic toolkit that integrates with product development processes at every stage and supports collaboration from the entire business.

In continual development since 2012, this SaaS has been designed by a team of experts to make best-practice product management actionable for fellow PMs.

ProdPad empowers product managers to turn great ideas into great products that customers love.

OTRS Business Solution videos

+ Add

OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

ProdPad videos

+ Add

ProdPad Overview

More videos:

  • Demo - ProdPad Demo: Product Management Software

Category Popularity

0-100% (relative to OTRS Business Solution and ProdPad)

OTRS Business Solution

ProdPad

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Service
100 100%
Customer Service
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

Share your experience with using OTRS Business Solution and ProdPad. For example, how are they different and which one is better?
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Social recommendations and mentions

ProdPad might be a bit more popular than OTRS Business Solution. We know about 1 link to it since March 2021 and only 1 link to OTRS Business Solution. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: almost 2 years ago

ProdPad mentions (1)

  • Cheaper alternative to ProdPad?
    From what I've seen of ProdPad it looks like an amazing piece of software, and one which I think would make my life as an aspiring product manager much easier - but it's very expensive. Source: over 2 years ago

What are some alternatives?

When comparing OTRS Business Solution and ProdPad, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

productboard - Beautiful and powerful product management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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