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osTicket VS Interakt

Compare osTicket VS Interakt and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

Interakt logo Interakt

Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • Interakt Landing page
    Landing page //
    2019-01-08

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Interakt videos

+ Add

What is Interakt

More videos:

  • Tutorial - Product Tutorials - Interakt Email App
  • Tutorial - Product Tutorials - Interakt Live Chat App

Category Popularity

0-100% (relative to osTicket and Interakt)

osTicket

Interakt

Customer Support
100 100%
Customer Support
0% 0
Android
0 0%
Android
100% 100
Help Desk
100 100%
Help Desk
0% 0
Social & Communications
0 0%
Social & Communications
100% 100

User comments

Share your experience with using osTicket and Interakt. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and Interakt

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Interakt Reviews

We have no reviews of Interakt yet.
Be the first one to post

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

Interakt mentions (0)

We have not tracked any mentions of Interakt yet. Tracking of Interakt recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and Interakt, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WATI - No-code chatbot builder for WhatsApp Business

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WhatsApp Business - Communicate more efficiently with your customers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AiSensy - Whatsapp Chatbot, CRM & Marketing

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