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osTicket VS Dislack

Compare osTicket VS Dislack and see what are their differences

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osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

Dislack logo Dislack

Form creation for the modern maker
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • Dislack Landing page
    Landing page //
    2021-11-17

Half form builder, half database, and fully customizable, makers use Dislack to build, collect and manage form submissions.

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Dislack videos

No Dislack videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to osTicket and Dislack)

osTicket

Dislack

Customer Support
100 100%
Customer Support
0% 0
Surveys
0 0%
Surveys
100% 100
Help Desk
100 100%
Help Desk
0% 0
Form Builder
0 0%
Form Builder
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and Dislack

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Dislack Reviews

We have no reviews of Dislack yet.
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Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
View more

Dislack mentions (0)

We have not tracked any mentions of Dislack yet. Tracking of Dislack recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and Dislack, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jotform - Free Online Form Builder & Form Creator

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