Software Alternatives, Accelerators & Startups

Ordway VS Zendesk

Compare Ordway VS Zendesk and see what are their differences

Ordway logo Ordway

Ordway enables organizations to implement a billing and revenue automation platform without costly implementation or complex customization.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Ordway Landing page
    Landing page //
    2022-05-26

Ordway is a smart billing and revenue automation platform for scaling businesses that simplifies how companies price products, send invoices, collect payments, and recognize revenue. Designed for the SMB market, the cloud-based platform removes manual workarounds in the accounts receivable and revenue recognition functions and sits between an application/CRM and accounting system. The platform is built around flexible templates to handle a diverse customer base - multiple charges per contract, unique contact terms, etc. The platform generates accurate revenue schedules and finance teams can define custom revenue recognition templates. Monthly invoices are sent via automated billing runs that include all current and newly activated customers without manual reconciliation. A REST API-first methodology means integration with existing systems can be accomplished with minimal impact to engineering teams.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Ordway videos

Scott Ordway - Twenty/Twenty

More videos:

  • Review - S4E29 – AH – "After Hours" with Holly Ordway - To Review
  • Review - 07-20-20 Bicycle Touring Across USA - Tribune KS/Ordway CO w/gopro

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Ordway and Zendesk)
Recurring Billing
100 100%
0% 0
Customer Support
0 0%
100% 100
Recurring Subscription Billing
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ordway and Zendesk

Ordway Reviews

We have no reviews of Ordway yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ordway mentions (0)

We have not tracked any mentions of Ordway yet. Tracking of Ordway recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Ordway and Zendesk, you can also consider the following products

SaaSOptics - SaaSOptics is a cloud-based financial solution for subscription businesses providing affordable, GAAP-compliant revenue reporting.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Chargebee - Chargebee lets you manage subscriptions and payments at scale, handle custom recurring billing scenarios, reduce subscription churn and simplify accounting.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!