Software Alternatives, Accelerators & Startups

Ora VS osTicket

Compare Ora VS osTicket and see what are their differences

Ora logo Ora

Welcome to your team’s command center. A place to track projects. Tasks. Time. Commits. Status Reports. Your entire product or business! It's the fastest-growing productivity suite your team needs right now!

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • Ora Landing page
    Landing page //
    2023-08-01

Intuitive project management and visual team collaboration, Ora is your team’s command center.

Ora empowers you to work stress-free and collaborate the way you want! Choose an existing methodology or create your own.

Our users say that Ora is “THE MOST INTUITIVE and EASY TO USE project management software on the market”.

(don’t believe me?) Try Ora yourself!

Power made simple.

Sprints, Epics & Backlog Everything you need to run Scrum Sprints and be agile!

Ship early. Ship often.

Kanban board Highly visual Kanban board that you’ll fall in love with!

Timeline & Schedule Schedule your work with a modern Gantt View and Agenda so you can plan in time and manage your resources successfully.

Finish on time now — not next time.

Time-Tracking & Reporting Time tracking in Ora is simple. You press the play button on a task and then stop it when the task is ready. Now you can see exactly where your time goes in Reports.

Transparency made simple.

List Actions & Automations Automate everything in your project! Let Ora do the boring PM work for you so you can focus on what’s important.

Less chores. More time.

Powerful Integrations Ora also has powerful integrations like Zapier (connect over 1,500+ apps), Git Integration, Slack, and more!

Leverage others. Leverage power.

Optimized for Productivity Optimize your work with intuitive shortcuts and do everything the way you expect it to work.

Join Ora now!

  • osTicket Landing page
    Landing page //
    2023-04-21

Ora

Website
ora.pm
$ Details
freemium $4.33 / Monthly (free for ≤3; >3 users from $4.33/user/month)
Platforms
Browser Windows Android iOS Mac OSX Web Linux REST API Google Chrome Firefox Safari

osTicket

Pricing URL
-
$ Details
Platforms
-

Ora videos

Ora Organics Trust Your Gut Vegan Probiotic & Prebiotic Review

More videos:

  • Review - Ora Review - A Project + Task Management Software Test-Drive
  • Review - Ora Review on AppSumo

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to Ora and osTicket)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Ora and osTicket. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ora and osTicket

Ora Reviews

  1. Great UX and lost of features

    I have replaced Jira with Ora from 5 months now and I am very happy with it. It has a great ui combined with a lot of usefull features. I love the automations.

    👍 Pros:    Ux|Ui|Excellent features|Good support
    👎 Cons:    2fa with sms
  2. Love Ora!!

    Ora is simple to use yet with so many advanced features which are almost all for free! Beautiful design, intuitive!

  3. The sweetspot between Trello and JIRA. Love it!

    Love the UI and UX. Also, it has handy features that I didn't find in Trello which makes my work easier.

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket should be more popular than Ora. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ora mentions (8)

  • Dark Pattern downgrading your plan
    Mine is due in January but I probably do the same. I do have a ltd of ora.pm I might move everything to it. What did you end up choosing? Source: 11 months ago
  • Hi! Need a free app like Notion, Anytype, or Obsidian that works well on Android and on Web
    Notion only works good on web, and is very clunky on Android. I cannot use Anytype as it is desktop-app-focused. Though it does have Android, sometimes I need to take notes for the online courses I do and I'd rather do that on the laptop. I wanted to try out Obsidian but that isn't going to work either as it is desktop-app-focused. I heard Coda doesn't work well on Android. I am left with Saga and Slab but both... Source: about 1 year ago
  • free-for.dev
    Ora - Agile task management & team collaboration. Free for up to 3 users and files are limited to 10 MB. - Source: dev.to / over 1 year ago
  • Tools for managing multiple clients and projects?
    I'm personally using ora.pm. It basically allows you to aggregate several Trello boards together on one timeline. So I have one board per client and a timeline to see an overview of all my tasks. Source: almost 2 years ago
  • Which project management tools implement agile development?
    I just wanted to chime in, another great tool for project management Is Ora. I came across it when I was looking for something to keep track of my own personal projects and it has more features out of the box than Trello. I can honestly see myself using it in a work setting over Jira for scrum stuff. Source: almost 2 years ago
View more

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

What are some alternatives?

When comparing Ora and osTicket, you can also consider the following products

Harvest - Simple time tracking, fast online invoicing, and powerful reporting software. Simplify employee timesheets and billing. Get started for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.