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Optiwe VS Crisp Chat

Compare Optiwe VS Crisp Chat and see what are their differences

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Optiwe logo Optiwe

Optiwe is a sales automation and revenue intelligence platform for WhatsApp and modern messaging channels.

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Optiwe Landing page
    Landing page //
    2023-05-16

Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Optiwe

Website
optiwe.com
Pricing URL
Official Optiwe Pricing
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Google Chrome Windows Mac OSX Linux REST API Web Cross Platform
Release Date
2020 January
Edit details

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-
Edit details

Optiwe features and specs

  • WhatsApp Chatbot: Yes
  • WhatsApp Sales Chatbot: Yes
  • WhatsApp Customer Service Chatbot: Yes
  • Sales automation: yes
  • Sales Intelligence: Yes
  • AI Analytics: Yes
  • AI Reports: Yes
  • Live Chat & In-App-Messaging: Yes

Crisp Chat features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Optiwe and Crisp Chat)

Optiwe

Crisp Chat

Customer Support
2 2%
Customer Support
98% 98
Customer Service
100 100%
Customer Service
0% 0
Live Chat
2 2%
Live Chat
98% 98
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Optiwe and Crisp Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Optiwe and Crisp Chat

Optiwe Reviews

We have no reviews of Optiwe yet.
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Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Optiwe mentions (0)

We have not tracked any mentions of Optiwe yet. Tracking of Optiwe recommendations started around Mar 2021.

Crisp Chat mentions (7)

View more

What are some alternatives?

When comparing Optiwe and Crisp Chat, you can also consider the following products

Callbell - Callbell is a software as a service platform for customer communication via Direct Messaging Apps

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Acquire.io - Acquire.io is a multi-channel customer support platform designed to provide real-time customer support to customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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