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Optiwe VS Callbell

Compare Optiwe VS Callbell and see what are their differences

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Optiwe logo Optiwe

Optiwe is a sales automation and revenue intelligence platform for WhatsApp and modern messaging channels.

Callbell logo Callbell

Callbell is a software as a service platform for customer communication via Direct Messaging Apps
  • Optiwe Landing page
    Landing page //
    2023-05-16

Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

  • Callbell Landing page
    Landing page //
    2019-07-18

Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram.

As we enter the "now"​ era, Direct Messaging Applications are becoming the new big customer support paradigm. Thanks to an easy to set-up cloud platform and a customizable website widget, Callbell centralizes all communications in one single place, helping CS and Sales teams to connect to customers across channels.

Find out more and start for free at: www.callbell.eu

Optiwe

Website
optiwe.com
Pricing URL
Official Optiwe Pricing
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Google Chrome Windows Mac OSX Linux REST API Web Cross Platform
Release Date
2020 January
Edit details

Callbell

Website
callbell.eu
Pricing URL
Official Callbell Pricing
$ Details
freemium €3.5 / Monthly
Platforms
Browser
Release Date
2019 April
Edit details

Optiwe features and specs

  • WhatsApp Chatbot: Yes
  • WhatsApp Sales Chatbot: Yes
  • WhatsApp Customer Service Chatbot: Yes
  • Sales automation: yes
  • Sales Intelligence: Yes
  • AI Analytics: Yes
  • AI Reports: Yes
  • Live Chat & In-App-Messaging: Yes

Callbell features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Optiwe and Callbell)

Optiwe

Callbell

Customer Support
17 17%
Customer Support
83% 83
Customer Service
44 44%
Customer Service
56% 56
Live Chat
12 12%
Live Chat
88% 88
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Optiwe and Callbell. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Optiwe and Callbell

Optiwe Reviews

We have no reviews of Optiwe yet.
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Callbell Reviews

  1. Top experience

    Integration is Callbell's strong point. It can be integrated with WhatsApp, Instagram, Telegram, Facebook, which helps us to have a better connection with customers.

    👍 Pros:    Automation|Multi-channel deployment|Multilingual

What are some alternatives?

When comparing Optiwe and Callbell, you can also consider the following products

Acquire.io - Acquire.io is a multi-channel customer support platform designed to provide real-time customer support to customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sirena.app - Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshworks Live Chat - Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Drift - A messaging app that helps you grow your business.

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