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It is both an internal tool as well as an external tool for customer service. Users can upload knowledge, including db, train and personalize chatbots and deploy them on multiple channels. No competitor enables the creation of multiple bots on multiple channels.
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It's cheaper and solves 2 problems: -AI Customer Service -AI Internal Intelligence
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Small and medium companies
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Microservices modularised application build using python and react.
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OptimAI's vision is to harness AI for humanity's greater good by democratizing access to it. Inspired by the challenges faced in integrating AI, we created a centralized platform that simplifies this process and empowers users with cutting-edge technology. Our all-in-one solution aims to streamline workflows and inspire creativity through seamless collaboration between humans and machines, fostering a community where developers can effortlessly build upon our tools for a brighter future
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Salgueda SA, Taux, RamsNRoses...
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Chatbase - Build a ChatGPT-like chatbot from your knowledge base.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.