Software Alternatives, Accelerators & Startups

Openship VS Gorgias

Compare Openship VS Gorgias and see what are their differences

Openship logo Openship

E-commerce automation as a service

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.
  • Openship Landing page
    Landing page //
    2022-11-23
  • Gorgias Landing page
    Landing page //
    2023-10-07

Openship videos

No Openship videos yet. You could help us improve this page by suggesting one.

+ Add video

Gorgias videos

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Category Popularity

0-100% (relative to Openship and Gorgias)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Openship and Gorgias. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Openship and Gorgias

Openship Reviews

We have no reviews of Openship yet.
Be the first one to post

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Openship should be more popular than Gorgias. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Openship mentions (4)

  • I’m building an open-source Amazon
    In 2019, I started building the first piece, Openship, an order management system that lets you source orders and fulfill them from anywhere. Now that that’s in stable release, next up is Openfront (an e-commerce platform for storefronts) and Opensupport (ticketing software for customer support). Together, they provide the staples for any modern business: sales, fulfillment, support. Source: over 1 year ago
  • Ask HN: Successful one-person online businesses?
    Https://openship.org I needed a way to manage multi-channel fulfillment for my e-commerce businesses. We were using Zapier and Google Sheets, but it wouldn’t scale as orders went up. Learned to code, built a system, and turned that into a B2B SaaS. If you’re thinking about starting a one-man business and are nervous, just take the leap. Before starting Openship, I would think multiple steps ahead and that felt... - Source: Hacker News / over 2 years ago
  • Scaling your e-commerce business using hybrid fulfillment
    Be sure to check out the website, documentation, and demo. Let us know if you have any feedback. - Source: dev.to / about 3 years ago
  • Scaling your e-commerce business using hybrid fulfillment
    Be sure to check out the website (https://openship.org), documentation (https://docs.openship.org), and demo (https://www.youtube.com/watch?v=T5zK9-QkFB4&feature=emb_logo). Let us know if you have any feedback. Source: about 3 years ago

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Openship and Gorgias, you can also consider the following products

E-commerce Checklist - Increase conversion rate and revenue of your ecommerce store

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Swell.is - Customizable, API-first ecommerce platform for innovative brands, startups, and agencies.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Verishop - A new ecommerce platform driven by tech and rooted in retail

HelpScout - Help Scout is a simple, straightforward way to provide excellent support