Getting Started with Shopify Webhooks

1

ngrok

It is important to note that to receive webhooks, Shopify requires a publicly accessible HTTPS endpoint. Tunneling solutions like Hookdeck's CLI and Ngrok provide a way to generate an HTTPS endpoint that channels webhook requests to your development environment.

#Testing #Localhost Tools #Webhooks 369 social mentions

2

Gorgias

These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on Shopify.

#Help Desk #Customer Support #Customer Service 2 social mentions