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Ooma Office VS NICE inContact

Compare Ooma Office VS NICE inContact and see what are their differences

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Ooma Office logo Ooma Office

VoIP-based business phone system solution for small firms

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Ooma Office Landing page
    Landing page //
    2023-10-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Ooma Office videos

+ Add

Ooma Office Phone Service Review (Is it worth it?)

More videos:

  • Review - Ooma Office Review: Ooma for Home Office
  • Review - Ooma Office Review: Not a bad solution but very basic

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Ooma Office and NICE inContact)

Ooma Office

NICE inContact

Communication
19 19%
Communication
81% 81
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Online Services
100 100%
Online Services
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ooma Office and NICE inContact

Ooma Office Reviews

Top successful VoIP business phone system providers in the market
Ooma Office is a VoIP business phone system that is built specifically for the enterprises. It has a wide range of suite phone office features which includes the virtual receptionist, virtual fax, call park, ring groups, call transfer, intercom, voicemail and much more. There are lots of mobility features too like the SMS messaging, call forwarding system, option to manage...
Source: talkroute.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Ooma Office and NICE inContact, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Broadvoice - Cloud PBX solution for SMBs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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