Software Alternatives, Accelerators & Startups

OnSIP VS QEvalPro

Compare OnSIP VS QEvalPro and see what are their differences

OnSIP logo OnSIP

OnSIP offers cloud phone sytem for business communications across all devices.

QEvalPro logo QEvalPro

Quality Matters
  • OnSIP Landing page
    Landing page //
    2023-10-14
  • QEvalPro Landing page
    Landing page //
    2021-08-11

QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is an intelligent strategic Call Center Call Monitoring Software that plays a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer satisfaction. Regardless of the campaign size, call volume, chat volumes – Etech QEval is capable of addressing any robust specific requirement. Etech QEval is completely customizable for addressing the specific requirements of our clientele across different business verticals. It facilitates a suite of real-time reports and instant email notifications for critical errors. Hence, the managers can easily spot and discover the issues arising within their teams.

QEvalPro

$ Details
paid Free Trial $30.0 / Monthly (30 Users)
Platforms
Browser Web Internet Explorer Windows Google Chrome Safari Firefox Chrome OS Mac OSX Linux Cloud

OnSIP features and specs

No features have been listed yet.

QEvalPro features and specs

  • Complete Workflow Support: Yes
  • Agent Coaching: Yes
  • Agent Feedback: Yes
  • Manage Customer Experience: Yes
  • Cloud-based: Yes
  • Complete Workflow Process Support: Yes
  • Dashboards: Yes
  • Performace Alerts: Yes
  • Calibration: Yes
  • Real time reporting: Yes
  • Real time monitoring: Yes
  • Unlimited Evaluation Forms: Yes
  • Customizable look and feel: Yes
  • Customizable Forms: Yes
  • Agent Scorecard: Yes
  • Analytics and Reporting: Yes
  • PCI compliance: Yes
  • Recording Encryption: Yes
  • E-Signatures: Yes
  • Notifications: Yes
  • Dispute and Resolution Process: Yes
  • Agent Coaching: Yes
  • Chat Function: Yes
  • Call Upload to Form: Yes
  • Active User Dashboard: Yes

OnSIP videos

Rich Technology Group partners with OnSIP VOIP for future video topics!

More videos:

  • Review - Mobile VoIP - OnSIP on the iPhone Bria

QEvalPro videos

QEval Demo

More videos:

  • Tutorial - Etech's QEval | Call Centre Quality Monitoring Software | Overview
  • Review - Improve Contact Center Agent Performance with Etech's QEvalPro
  • Tutorial - Etech's QEvalPro for Call Center Quality Monitoring
  • Tutorial - Empower Contact Center Agents with Etech's QEval
  • Tutorial - Interaction Analytics Simplified with QEval | Call Center Quality Monitoring

Category Popularity

0-100% (relative to OnSIP and QEvalPro)
Communication
82 82%
18% 18
Enterprise Communication
100 100%
0% 0
Call Tracking And Analytics
VoIP
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OnSIP and QEvalPro

OnSIP Reviews

Top successful VoIP business phone system providers in the market
OnSIP works with the existing communication system, so that you may not need to upgrade to any of the new equipment. Moreover, OnSIP’s customer service team is available to answer the queries 24/7.
Source: talkroute.com

QEvalPro Reviews

We have no reviews of QEvalPro yet.
Be the first one to post

What are some alternatives?

When comparing OnSIP and QEvalPro, you can also consider the following products

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Cebod Telecom - Cebod Telecom is a flexible, cost-effective VoIP business phone service solution used by various businesses and industries such as real estate, healthcare, tax office and marketing etc.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.