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QEvalPro VS BVoIP

Compare QEvalPro VS BVoIP and see what are their differences

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QEvalPro logo QEvalPro

Quality Matters

BVoIP logo BVoIP

BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..
  • QEvalPro Landing page
    Landing page //
    2021-08-11

QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is an intelligent strategic Call Center Call Monitoring Software that plays a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer satisfaction. Regardless of the campaign size, call volume, chat volumes – Etech QEval is capable of addressing any robust specific requirement. Etech QEval is completely customizable for addressing the specific requirements of our clientele across different business verticals. It facilitates a suite of real-time reports and instant email notifications for critical errors. Hence, the managers can easily spot and discover the issues arising within their teams.

  • BVoIP Landing page
    Landing page //
    2023-06-28

QEvalPro

Website
qevalpro.com
Pricing URL
Official QEvalPro Pricing
$ Details
paid Free Trial $30.0 / Monthly (30 Users)
Platforms
Browser Web Internet Explorer Windows Google Chrome Safari Firefox Chrome OS Mac OSX Linux Cloud
Edit details

BVoIP

Website
bvoip.com
Pricing URL
Official BVoIP Pricing
$ Details
-
Platforms
-
Edit details

QEvalPro features and specs

  • Complete Workflow Support: Yes
  • Agent Coaching: Yes
  • Agent Feedback: Yes
  • Manage Customer Experience: Yes
  • Cloud-based: Yes
  • Complete Workflow Process Support: Yes
  • Dashboards: Yes
  • Performace Alerts: Yes
  • Calibration: Yes
  • Real time reporting: Yes
  • Real time monitoring: Yes
  • Unlimited Evaluation Forms: Yes
  • Customizable look and feel: Yes
  • Customizable Forms: Yes
  • Agent Scorecard: Yes
  • Analytics and Reporting: Yes
  • PCI compliance: Yes
  • Recording Encryption: Yes
  • E-Signatures: Yes
  • Notifications: Yes
  • Dispute and Resolution Process: Yes
  • Agent Coaching: Yes
  • Chat Function: Yes
  • Call Upload to Form: Yes
  • Active User Dashboard: Yes

BVoIP features and specs

No features have been listed yet.

QEvalPro videos

+ Add

QEval Demo

More videos:

  • Tutorial - Etech's QEval | Call Centre Quality Monitoring Software | Overview
  • Review - Improve Contact Center Agent Performance with Etech's QEvalPro
  • Tutorial - Etech's QEvalPro for Call Center Quality Monitoring
  • Tutorial - Empower Contact Center Agents with Etech's QEval
  • Tutorial - Interaction Analytics Simplified with QEval | Call Center Quality Monitoring

BVoIP videos

No BVoIP videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to QEvalPro and BVoIP)

QEvalPro

BVoIP

Communication
22 22%
Communication
78% 78
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
VoIP
0 0%
VoIP
100% 100
Work Management
100 100%
Work Management
0% 0

User comments

Share your experience with using QEvalPro and BVoIP. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BVoIP seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

QEvalPro mentions (0)

We have not tracked any mentions of QEvalPro yet. Tracking of QEvalPro recommendations started around Mar 2021.

BVoIP mentions (1)

What are some alternatives?

When comparing QEvalPro and BVoIP, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

OnSIP - OnSIP offers cloud phone sytem for business communications across all devices.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

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