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Ocado VS ZenDesk

Compare Ocado VS ZenDesk and see what are their differences


The online supermarket

Zendesk is a beautiful, lightweight help-desk solution.
Ocado Landing Page
Ocado Landing Page
ZenDesk Landing Page
ZenDesk Landing Page

Ocado details

Categories
Online Supermarket Grocery Delivery Groceries
Website ocado.com  
Pricing URL-

ZenDesk details

Categories
Help Desk Support Customer Support
Website zendesk.com  
Pricing URL Official ZenDesk Pricing  

Ocado videos

MY FIRST OCADO GROCERY HAUL | LARGE FAMILY FOOD SHOP

More videos:

  • - How To Review Stocks - Ocado Review

ZenDesk videos

Introduction to Zendesk Support (for beginners)

More videos:

  • - Zendesk product demo
  • - Zendesk Review

Category Popularity

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ocado and ZenDesk

Ocado Reviews

Food Delivery Services: the Challenges of Getting Food to your Front Door
In Europe the delivery provider Ocado, founded in 2000, spent 10 years as an independent e-grocer before drafting supply agreements with a list of brick and mortar retailers including Waitrose, Morrisons, Casino Group, and others. Most recently, Ocado inked a deal with Kroger to build 20 Customer Fulfillment Centers using Ocado’s automation technology. Ocado, like Peapod,...

ZenDesk Reviews

"Pay 880$ per month" - Intercom
Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat.
Best Customer Service Software
The full-service support suite from Zendesk has it all. But not every business needs something this comprehensive. If you’re looking for something a little bit more basic, Zendesk offers more affordable options for smaller businesses.
Running an Internal Helpdesk inside Slack
The pricing for Zendesk for Slack is a bit different, you can only access Zendesk for Slack if you have paid for a team plan (or higher) of Zendesk Support. Zendesk Support has a monthly and annual plan. The monthly plan costs $49/year ($5 per month per agent), whereas the monthly plan costs $9/month ($59 annually per agent).
Source: medium.com
11 Best Help Desk Software to Totally Check out in 2020!
There are hardly a few who haven’t heard of the much sought-after Zendesk. The help desk software prevails to be one of the best even to this day, thanks to its powerful set of features and excellent services. Boost your customer service by managing and closing the maximum number of tickets through a multitude of channels like phone, email, web, social media, mobile app etc....
Freshdesk vs Zendesk – An Expert Review for You
Zendesk is a unique combination of industry knowledge, user and customer requirements as well as innovation. There are thousands of people and businesses that rely on Zendesk to manage their clients on a daily basis.
Source: sprout24.com

Social recommendations and mentions

Based on our record, ZenDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

Ocado mentions (0)

We have not tracked any mentions of Ocado yet. Tracking of Ocado recommendations started around Mar 2021.

ZenDesk mentions (1)

  • Question regarding binance having a plan to improve their support department and bring back a bit of trust with this company
    SOO!!!! I'd like to know if Binance is ever going to resolve the insane wait time between ticket responses and work on reducing the amount of issues people have with their platform? This being for binance.com, binance.us and their seperate support site through zendesk.com. - Source: Reddit / 5 months ago

What are some alternatives?

When comparing Ocado and ZenDesk, you can also consider the following products

Instacart - Groceries delivered in an hour. Free delivery or pickup on your first order over $10!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Amazon Same-Day Delivery - Free same-day delivery for Amazon Prime members

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

Walmart - Find quality products at unbeatable prices at home, in our stores or on the go.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

User reviews

Share your experience with using Ocado and ZenDesk. For example, how are they different and which one is better?

Post a review