Software Alternatives, Accelerators & Startups

Observe.AI VS Marchex

Compare Observe.AI VS Marchex and see what are their differences

Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Marchex logo Marchex

Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.
  • Observe.AI Landing page
    Landing page //
    2023-07-22
  • Marchex Landing page
    Landing page //
    2023-09-22

Observe.AI

Website
observe.ai
Release Date
2017 January
Startup details
Country
United States
State
California
Founder(s)
Akash Singh
Employees
100 - 249

Observe.AI videos

Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

Marchex videos

Marchex Dashboard & Reports

More videos:

  • Review - Get to Know Marchex Speech Analytics
  • Review - Quick analysis on Marchex

Category Popularity

0-100% (relative to Observe.AI and Marchex)
Communication
85 85%
15% 15
Call Tracking And Analytics
Business & Commerce
100 100%
0% 0
CRM
21 21%
79% 79

User comments

Share your experience with using Observe.AI and Marchex. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

Marchex mentions (0)

We have not tracked any mentions of Marchex yet. Tracking of Marchex recommendations started around Mar 2021.

What are some alternatives?

When comparing Observe.AI and Marchex, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Invoca - Call tracking & analytics software

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.