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Observe.AI VS Stella Connect

Compare Observe.AI VS Stella Connect and see what are their differences

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Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Stella Connect logo Stella Connect

Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.
  • Observe.AI Landing page
    Landing page //
    2023-07-22
  • Stella Connect Landing page
    Landing page //
    2023-01-14

Observe.AI videos

+ Add

Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

Stella Connect videos

+ Add

Stella Connect - QA

More videos:

  • Review - Stella Connect - Coaching
  • Review - Why I Love Stella Connect - Harry's Razors

Category Popularity

0-100% (relative to Observe.AI and Stella Connect)

Observe.AI

Stella Connect

Communication
56 56%
Communication
44% 44
Business & Commerce
50 50%
Business & Commerce
50% 50
Online Services
52 52%
Online Services
48% 48
Work Management
49 49%
Work Management
51% 51

User comments

Share your experience with using Observe.AI and Stella Connect. For example, how are they different and which one is better?
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Social recommendations and mentions

Stella Connect might be a bit more popular than Observe.AI. We know about 1 link to it since March 2021 and only 1 link to Observe.AI. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

Stella Connect mentions (1)

  • Phishing link?
    Taking a look, https://stellaconnect.com/ (where the email came from) is a company that other firms use to collect feedback for customer service. So it might have actually been legitimate. Source: almost 2 years ago

What are some alternatives?

When comparing Observe.AI and Stella Connect, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

klaus - Conversation review tool for support teams

CallMiner Eureka - Speech Analytics

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

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