Software Alternatives, Accelerators & Startups

Observe.AI VS DialogTech

Compare Observe.AI VS DialogTech and see what are their differences

Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

DialogTech logo DialogTech

DialogTech is an end-to-end call attribution and conversion platform.
  • Observe.AI Landing page
    Landing page //
    2023-07-22
  • DialogTech Landing page
    Landing page //
    2021-12-20

Observe.AI

Website
observe.ai
Release Date
2017 January
Startup details
Country
United States
State
California
Founder(s)
Akash Singh
Employees
100 - 249

DialogTech

Release Date
2005 January
Startup details
Country
United States
State
Illinois
City
Chicago
Founder(s)
Irv Shapiro
Employees
100 - 249

Observe.AI videos

Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

DialogTech videos

Introducing DialogTech, The Global Leader in Call Analytics and Automation

More videos:

  • Review - I Can Do THAT with DialogTech?! 8 Reports You Aren't Using That Will Transform Your ROI
  • Review - Whiteboard Wisdom: How DialogTech Solved the Call Tracking Dilemma

Category Popularity

0-100% (relative to Observe.AI and DialogTech)
Communication
69 69%
31% 31
Call Tracking And Analytics
Business & Commerce
100 100%
0% 0
CRM
17 17%
83% 83

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Observe.AI and DialogTech

Observe.AI Reviews

We have no reviews of Observe.AI yet.
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DialogTech Reviews

Best Call Center Software: The Complete List (2020 Update)
DialogTech offers industry-leading call tracking with AI-powered conversation analytics. DialogTech helps businesses drive growth by making calls as measurable and optimizable as clicks. It can integrate calls with martech stack which can optimize for the entire customer journey by passing call data to the CRM, digital marketing tools, and ad platforms.

Social recommendations and mentions

Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

DialogTech mentions (0)

We have not tracked any mentions of DialogTech yet. Tracking of DialogTech recommendations started around Mar 2021.

What are some alternatives?

When comparing Observe.AI and DialogTech, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Invoca - Call tracking & analytics software

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Marchex - Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.