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Nuclino VS HelpScout

Compare Nuclino VS HelpScout and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Nuclino logo Nuclino

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Nuclino Landing page
    Landing page //
    2023-07-30
  • HelpScout Landing page
    Landing page //
    2023-07-14

Nuclino videos

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Nuclino - 2019 Review | Features, Pricing & Opinions

More videos:

  • Tutorial - How to Use Nuclino as a Team Knowledge Base (Demo + Review)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Nuclino and HelpScout)

Nuclino

HelpScout

Productivity
100 100%
Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100
Knowledge Base
100 100%
Knowledge Base
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Nuclino and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nuclino and HelpScout

Nuclino Reviews

Best 25 Software Documentation Tools 2023
Nuclino is a cloud-based team collaboration and documentation tool that allows teams to create, organize, and share documentation in a collaborative environment.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
Nuclino is team collaboration software that brands itself as “your team’s collective brain.” The tool helps you bring all your company knowledge, docs, and projects together, allowing for smooth collaboration.
Source: www.archbee.com
19 Best Online Documentation Software & Tools for 2023
Nuclino is a simple yet modern online documentation software that enables your teams to work collaboratively on projects and documents. It provides you with a unified space where you can build and share knowledge, track document history, and communicate seamlessly with teams. What’s really fascinating about Nuclino is that it lets you visualize work through lists, boards,...
Source: www.proprofskb.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Nuclino is an excellent Confluence alternative that serves as an internal knowledge base and wiki software.
Source: clickup.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Nuclino. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nuclino mentions (1)

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Nuclino and HelpScout, you can also consider the following products

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Confluence - Confluence is content collaboration software that changes how modern teams work

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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