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NICE inContact VS Speechly

Compare NICE inContact VS Speechly and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Speechly logo Speechly

Our tools help software development teams improve their products by removing friction from the touch screen experience by bringing in the voice modality.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Speechly Landing page
    Landing page //
    2023-10-18

Speechly is a developer tool that enables adding intuitive voice functionalities to any application.

Our fully streaming API returns transcript, user intent and entities in real-time, instead of only after the utterance as is the case of voice assistants and smart speakers. This encourages users to use more complex voice input and enables them to correct themselves naturally in case of errors.

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Speechly

Website
speechly.com
Pricing URL
Official Speechly Pricing
$ Details
freemium
Platforms
Browser Web Android iOS Cross Platform JavaScript Swift ReactJS
Release Date
2019 March
Edit details

NICE inContact features and specs

No features have been listed yet.

Speechly features and specs

  • Speech recognition: Yes
  • Natural Language Understanding: Yes
  • Low Latency: Yes
  • Languages: English
  • Platforms: React, Javascript, iOS, Android, React Native

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Speechly videos

+ Add

Voice search

More videos:

  • Demo - Turn any form into a voice form
  • Demo - Speechly Technology Demo

Category Popularity

0-100% (relative to NICE inContact and Speechly)

NICE inContact

Speechly

Communication
100 100%
Communication
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
AI
0 0%
AI
100% 100

User comments

Share your experience with using NICE inContact and Speechly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Speechly

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Speechly Reviews

We have no reviews of Speechly yet.
Be the first one to post

What are some alternatives?

When comparing NICE inContact and Speechly, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

AssemblyAI - Speech Recognition for Everyone and Everything.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Voice Elements - Web components that do amazing things w/ the web speech api

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Deepgram - Search engine for speech

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