Software Alternatives, Accelerators & Startups

NICE inContact VS AssemblyAI

Compare NICE inContact VS AssemblyAI and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

AssemblyAI logo AssemblyAI

Speech Recognition for Everyone and Everything.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • AssemblyAI Landing page
    Landing page //
    2023-08-06

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

AssemblyAI videos

Thinking Thursday - Let's get our refactor on! Xamarin.Forms + AssemblyAI

Category Popularity

0-100% (relative to NICE inContact and AssemblyAI)
Communication
100 100%
0% 0
AI
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Transcription
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and AssemblyAI

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

AssemblyAI Reviews

We have no reviews of AssemblyAI yet.
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Social recommendations and mentions

Based on our record, AssemblyAI seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

AssemblyAI mentions (8)

  • We Created Something Cool to Help Streamers Grow, What Do You Think? DailyClips.io
    The auto caption is from assemblyai.com, they do a pretty good job. As for manual, you can do `Add Layer` > `Text` from the short-form editor then trim each text layer. Its slow going though. Ideally we will figure out a better interface and build it. For now I recommend using the auto caption, then modifying it to your liking, if there is more than a few words it will probably be faster. Thanks for the kind words! Source: almost 1 year ago
  • How I applied nlp to various youtube videos
    Assemblyai is a great tool for extracting transcripts from videos, I have used it for investor presentations from other sources. - Source: dev.to / over 1 year ago
  • Top AI Startups to Watch in 2022
    AssemblyAI is pioneering accurate and accessible speech recognition powered by cutting edge Deep Learning, Machine Learning, and AI research. Its Speech-to-Text API transcribes audio and video files and live audio streams with industry-best accuracy. In addition, the company offers Audio Intelligence APIs that secure higher ROI for users, including Sentiment Analysis, Topic Detection, Content Moderation, Auto... - Source: dev.to / over 2 years ago
  • Speaker diarization
    Check out http://assemblyai.com/ - the API has pretty good Diarization results and is free for small volumes of data. Source: over 2 years ago
  • I analyzed the last year of popular news podcasts to see if the frequency of negative news could be used to predict the stock market.
    Hello r/python community. I spent a couple weeks analyzing some podcast data from Up First and The Daily over the last year, 8/21/2020 to 8/21/2021 and compared spikes in the frequency of negative news in the podcast to how the stock market performed over the last year. Specifically against the DJIA, the NASDAQ, and the price of Gold. I used Python Selenium to crawl ListenNotes to get links to the mp3 files,... Source: over 2 years ago
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What are some alternatives?

When comparing NICE inContact and AssemblyAI, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Deepgram - Search engine for speech

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Voice Elements - Web components that do amazing things w/ the web speech api

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Speechly - Our tools help software development teams improve their products by removing friction from the touch screen experience by bringing in the voice modality.