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NICE inContact VS Call Handling

Compare NICE inContact VS Call Handling and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Call Handling logo Call Handling

Specialised cloud contact centre services for retail, charities, public bodies & construction. Boost CX & increase efficiency with our call centre software.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
Not present

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Call Handling videos

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Category Popularity

0-100% (relative to NICE inContact and Call Handling)

NICE inContact

Call Handling

Communication
97 97%
Communication
3% 3
Enterprise Communication
95 95%
Enterprise Communication
5% 5
Customer Support
100 100%
Customer Support
0% 0
Cloud Business Telephony
0 0%
Cloud Business Telephony
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Call Handling

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Call Handling Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Call Handling is a provider of solutions for multi-channel, cloud contact centre operations. Established in 1999, the company has solutions for call centre management, PCI compliant card payment processing, and lone worker support.
Source: www.dayonetech.com

What are some alternatives?

When comparing NICE inContact and Call Handling, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

C3 - Give your business a competitive edge with C3’s communication platforms: Cloud, IVR, Virtual Contact Centre Solutions, PCI DSS Compliant Systems & more…

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aculab - Aculab Cloud presents a way of creating automated telephony applications by handling all the...

Genesys Engage - Contact Center Operations

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