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NICE inContact VS C3

Compare NICE inContact VS C3 and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

C3 logo C3

Give your business a competitive edge with C3’s communication platforms: Cloud, IVR, Virtual Contact Centre Solutions, PCI DSS Compliant Systems & more…
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • C3 Landing page
    Landing page //
    2022-12-03

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

C3 videos

+ Add

Citroen C3 2018 in-depth review | Mat Watson Reviews

More videos:

  • Review - Citroen C3 - Should You Buy One in 2022?
  • Review - Citroen C3: Citroen's stylish supermini

Category Popularity

0-100% (relative to NICE inContact and C3)

NICE inContact

C3

Communication
93 93%
Communication
7% 7
Enterprise Communication
93 93%
Enterprise Communication
7% 7
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and C3

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

C3 Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
C3 are telecommunication specialists offering solutions for IVR, virtual contact centres, cloud operations and more. Their scalable and secure, multichannel solutions cater for a wide range of needs, including:
Source: www.dayonetech.com

What are some alternatives?

When comparing NICE inContact and C3, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mumble - Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Vivox - Vivox is called to be one of the leading chatting platforms for online gamers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

GSC - With GSC, you can pick from any of 14 worldwide datacenters to host your own free voice server.

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