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Call Handling VS Genesys Engage

Compare Call Handling VS Genesys Engage and see what are their differences

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Reimagine how you connect with prospects and customers featured
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Call Handling logo Call Handling

Specialised cloud contact centre services for retail, charities, public bodies & construction. Boost CX & increase efficiency with our call centre software.

Genesys Engage logo Genesys Engage

Contact Center Operations
Not present
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

Call Handling videos

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Genesys Engage videos

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Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to Call Handling and Genesys Engage)

Call Handling

Genesys Engage

Enterprise Communication
10 10%
Enterprise Communication
90% 90
Communication
7 7%
Communication
93% 93
Customer Support
0 0%
Customer Support
100% 100
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Call Handling and Genesys Engage

Call Handling Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Call Handling is a provider of solutions for multi-channel, cloud contact centre operations. Established in 1999, the company has solutions for call centre management, PCI compliant card payment processing, and lone worker support.
Source: www.dayonetech.com

Genesys Engage Reviews

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What are some alternatives?

When comparing Call Handling and Genesys Engage, you can also consider the following products

C3 - Give your business a competitive edge with C3’s communication platforms: Cloud, IVR, Virtual Contact Centre Solutions, PCI DSS Compliant Systems & more…

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aculab - Aculab Cloud presents a way of creating automated telephony applications by handling all the...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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