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Call Handling VS Genesys Cloud

Compare Call Handling VS Genesys Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Call Handling logo Call Handling

Specialised cloud contact centre services for retail, charities, public bodies & construction. Boost CX & increase efficiency with our call centre software.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
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  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Call Handling videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Call Handling and Genesys Cloud)

Call Handling

Genesys Cloud

Enterprise Communication
6 6%
Enterprise Communication
94% 94
Communication
3 3%
Communication
97% 97
Customer Support
0 0%
Customer Support
100% 100
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Call Handling and Genesys Cloud

Call Handling Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Call Handling is a provider of solutions for multi-channel, cloud contact centre operations. Established in 1999, the company has solutions for call centre management, PCI compliant card payment processing, and lone worker support.
Source: www.dayonetech.com

Genesys Cloud Reviews

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What are some alternatives?

When comparing Call Handling and Genesys Cloud, you can also consider the following products

C3 - Give your business a competitive edge with C3’s communication platforms: Cloud, IVR, Virtual Contact Centre Solutions, PCI DSS Compliant Systems & more…

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aculab - Aculab Cloud presents a way of creating automated telephony applications by handling all the...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

VoIPstudio - VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.

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