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C3 VS Genesys PureConnect

Compare C3 VS Genesys PureConnect and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

C3 logo C3

Give your business a competitive edge with C3’s communication platforms: Cloud, IVR, Virtual Contact Centre Solutions, PCI DSS Compliant Systems & more…

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • C3 Landing page
    Landing page //
    2022-12-03
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

C3 videos

+ Add

Citroen C3 2018 in-depth review | Mat Watson Reviews

More videos:

  • Review - Citroen C3 - Should You Buy One in 2022?
  • Review - Citroen C3: Citroen's stylish supermini

Genesys PureConnect videos

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Category Popularity

0-100% (relative to C3 and Genesys PureConnect)

C3

Genesys PureConnect

Communication
10 10%
Communication
90% 90
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Customer Support
0 0%
Customer Support
100% 100
Chat
100 100%
Chat
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare C3 and Genesys PureConnect

C3 Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
C3 are telecommunication specialists offering solutions for IVR, virtual contact centres, cloud operations and more. Their scalable and secure, multichannel solutions cater for a wide range of needs, including:
Source: www.dayonetech.com

Genesys PureConnect Reviews

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What are some alternatives?

When comparing C3 and Genesys PureConnect, you can also consider the following products

Mumble - Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Discord - Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Vivox - Vivox is called to be one of the leading chatting platforms for online gamers.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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