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NICE inContact VS Alcatel-Lucent Call Center Office

Compare NICE inContact VS Alcatel-Lucent Call Center Office and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Alcatel-Lucent Call Center Office videos

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Category Popularity

0-100% (relative to NICE inContact and Alcatel-Lucent Call Center Office)

NICE inContact

Alcatel-Lucent Call Center Office

Communication
96 96%
Communication
4% 4
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
88 88%
Call Center Software
12% 12
Customer Support
97 97%
Customer Support
3% 3

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Alcatel-Lucent Call Center Office

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Alcatel-Lucent Call Center Office Reviews

We have no reviews of Alcatel-Lucent Call Center Office yet.
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What are some alternatives?

When comparing NICE inContact and Alcatel-Lucent Call Center Office, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Cisco Unified Contact Center - The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Genesys Engage - Contact Center Operations

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