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NICE inContact CXone VS freepbx

Compare NICE inContact CXone VS freepbx and see what are their differences

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NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

freepbx logo freepbx

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • freepbx Landing page
    Landing page //
    2023-09-30

NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

freepbx videos

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FreePBX One Year Follow up Review and The Phones We Use: Yealink YEA-W56P & Zoiper

More videos:

  • Review - [part 07] Choosing a VoIP PBX for business phone system: why FreePBX?
  • Review - Review: Using Zoiper with FreePBX & OpenVPN on Android

Category Popularity

0-100% (relative to NICE inContact CXone and freepbx)

NICE inContact CXone

freepbx

Communication
22 22%
Communication
78% 78
Employee Scheduling
100 100%
Employee Scheduling
0% 0
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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What are some alternatives?

When comparing NICE inContact CXone and freepbx, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

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