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NICE inContact CXone VS Asterisk

Compare NICE inContact CXone VS Asterisk and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Asterisk logo Asterisk

An open source telephony switching and private branch exchange service for Linux.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • Asterisk Landing page
    Landing page //
    2021-08-01

NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Asterisk videos

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Asterisk Knee Braces Review

More videos:

  • Review - The Asterisk War Anime Review
  • Review - The Asterisk War Sucks [Part 1]

Category Popularity

0-100% (relative to NICE inContact CXone and Asterisk)

NICE inContact CXone

Asterisk

Communication
15 15%
Communication
85% 85
Employee Scheduling
100 100%
Employee Scheduling
0% 0
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using NICE inContact CXone and Asterisk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Asterisk seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact CXone mentions (0)

We have not tracked any mentions of NICE inContact CXone yet. Tracking of NICE inContact CXone recommendations started around Mar 2021.

Asterisk mentions (4)

  • Trouble configuring asterix for home pbx with IP phone
    Retrieve the official files from asterisk.org, extract and change directories. Source: 10 months ago
  • SIP server installation
    Perhaps asterisk / FreePBSX or similar would suite your goals? asterisk.org. Bit of a learning curve, but there is lots of documentation and examples too. Source: almost 2 years ago
  • Looking for a Simple Texting Service
    Asterisk? Foss telephoniserver, been around for a long time so mature and solid https://asterisk.org. Source: over 2 years ago
  • Phone Scammer group's open directory
    These are all just sound files, and from what I can recall I'd bet at least 97% are the standard Asterisk (open source PBX software) set (probably core perhaps plus some extras en + es for some). -- It's certainly Alison's voice, and and all the same jokes are there (e.g. zombies, lotso-monkeys). Source: about 3 years ago

What are some alternatives?

When comparing NICE inContact CXone and Asterisk, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

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