Software Alternatives & Reviews

NICE inContact CXone VS FusionPBX

Compare NICE inContact CXone VS FusionPBX and see what are their differences

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

FusionPBX logo FusionPBX

FusionPBX is an open source FreeSWITCH GUI.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
Not present

NICE inContact CXone videos

NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

FusionPBX videos

CC2018 28 Mark J Crane - FusionPBX and WebRTC

More videos:

  • Demo - FusionPBX / FreeSwitch - SmartOS Demo
  • Review - FusionPBX Domains (Multi-tenant)

Category Popularity

0-100% (relative to NICE inContact CXone and FusionPBX)
Communication
27 27%
73% 73
Employee Scheduling
100 100%
0% 0
VoIP
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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What are some alternatives?

When comparing NICE inContact CXone and FusionPBX, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).