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NICE inContact CXone VS Agyle Time

Compare NICE inContact CXone VS Agyle Time and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Agyle Time logo Agyle Time

98% faster access to manually collected data
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • Agyle Time Landing page
    Landing page //
    2023-09-04

NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Agyle Time videos

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Category Popularity

0-100% (relative to NICE inContact CXone and Agyle Time)

NICE inContact CXone

Agyle Time

Communication
100 100%
Communication
0% 0
Employee Scheduling
73 73%
Employee Scheduling
27% 27
HR
0 0%
HR
100% 100
Customer Support
100 100%
Customer Support
0% 0

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What are some alternatives?

When comparing NICE inContact CXone and Agyle Time, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

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