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Agyle Time VS Surfboard

Compare Agyle Time VS Surfboard and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Agyle Time logo Agyle Time

98% faster access to manually collected data

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Agyle Time Landing page
    Landing page //
    2023-09-04
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Agyle Time

Website
agyleintelligence.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Agyle Time features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Agyle Time videos

No Agyle Time videos yet. You could help us improve this page by suggesting one.

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Surfboard videos

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Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Agyle Time and Surfboard)

Agyle Time

Surfboard

Employee Scheduling
27 27%
Employee Scheduling
73% 73
Workforce Management
100 100%
Workforce Management
0% 0
Customer Support
23 23%
Customer Support
77% 77
HR
100 100%
HR
0% 0

User comments

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What are some alternatives?

When comparing Agyle Time and Surfboard, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Teleopti WFM - Humanize the workplace with intelligent automation from Teleopti. 100% committed to helping you optimize and engage your most important resource – your staff.

Kronos Workforce Central - Kronos Workforce Central is a complete set of human resource and workforce management applications including Kronos HRMS, payroll, and more.

injixo - injixo is a cloud-based workforce management software for call centers.

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