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ngDesk VS Zoho SalesIQ

Compare ngDesk VS Zoho SalesIQ and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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  3. » Reviews
  4. » Alternatives

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Zoho SalesIQ logo Zoho SalesIQ

Discover the future of customer engagement
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Zoho SalesIQ Landing page
    Landing page //
    2023-08-29

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time.

SalesIQ offers: Built-in audio calling, screen sharing, visitor insights, lead identification, chatbot, profanity management, 30+ integrations

Trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp.

ngDesk videos

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Free Freshdesk Alternative: ngDesk

More videos:

Zoho SalesIQ videos

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Zoho SalesIQ Product Tour: Smart Customer engagement platform

Category Popularity

0-100% (relative to ngDesk and Zoho SalesIQ)

ngDesk

Zoho SalesIQ

Incident Management
100 100%
Incident Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Notifications And Alerting
100 100%
Notifications And Alerting
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Zoho SalesIQ

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Zoho SalesIQ Reviews

Best Free Asset Tracking Software
The same goes for the pricing: While the IT Asset Tracker is always free, you need the core Zoho Creator platform to run it. A paid version of Zoho Creator starts at $10 per user per month, and includes data backups, reports, offline access, and notifications – all of which are pretty important. Zoho is a great free asset tracker for a small operation, but you'll need to...
Source: tech.co

What are some alternatives?

When comparing ngDesk and Zoho SalesIQ, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Drift - A messaging app that helps you grow your business.

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