ngDesk
Squadcast
Zendesk
OpsGenie
PagerDuty
PagerTree
Callbell
VictorOps
Supportbench
Web Optimizer
CID
BeAnywhere Support Express
Zendesk
Abhisi
NinjaOne
Uptime Infrastructure Monitor
ngDesk SupportbenchThe core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
Web Optimizer - IT Management
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
CID - Cloud-based Computer Diagnostic App
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
BeAnywhere Support Express - Get Live From the Cloud