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ngDesk VS Sirena.app

Compare ngDesk VS Sirena.app and see what are their differences

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ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Sirena.app logo Sirena.app

Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Sirena.app Landing page
    Landing page //
    2023-03-18

Enable every team member to view and respond to all messages through a centralized WhatsApp account. Transform your customer service and sales processes in the messaging era.

Sirena allows your organization to respond to WhatsApp through a shared team inbox. No more messaging through personal accounts. Integrate WhatsApp and Facebook Messenger.

ngDesk

Website
ngdesk.com
Pricing URL
Official ngDesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Sirena.app

Website
web.sirena.app
Pricing URL
Official Sirena.app Pricing
$ Details
paid Free Trial $99.0 / Monthly (Teams connected to 1 WhatsApp Line Includes 3 Users.)
Platforms
Browser Android iOS Windows Web Mac OSX Google Chrome
Release Date
2016 July
Edit details

ngDesk videos

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Free Freshdesk Alternative: ngDesk

More videos:

Sirena.app videos

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Sirena connects all of your agents into one line of WhatsApp

Category Popularity

0-100% (relative to ngDesk and Sirena.app)

ngDesk

Sirena.app

Incident Management
100 100%
Incident Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Notifications And Alerting
100 100%
Notifications And Alerting
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Sirena.app

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Sirena.app Reviews

We have no reviews of Sirena.app yet.
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What are some alternatives?

When comparing ngDesk and Sirena.app, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

Callbell - Callbell is a software as a service platform for customer communication via Direct Messaging Apps

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Respond.io - Turn Every Conversation into Business Results

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Freshworks Live Chat - Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

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