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ngDesk VS HarmonyPSA

Compare ngDesk VS HarmonyPSA and see what are their differences

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ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

HarmonyPSA logo HarmonyPSA

HarmonyPSA - Professional Services Automation (PSA) for IT Businesses
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • HarmonyPSA Landing page
    Landing page //
    2022-10-05

ngDesk videos

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Free Freshdesk Alternative: ngDesk

More videos:

HarmonyPSA videos

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GetGuides: Professional Services Automation Software | HarmonyPSA

Category Popularity

0-100% (relative to ngDesk and HarmonyPSA)

ngDesk

HarmonyPSA

Incident Management
100 100%
Incident Management
0% 0
Project Management
0 0%
Project Management
100% 100
Notifications And Alerting
100 100%
Notifications And Alerting
0% 0
PSA
0 0%
PSA
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and HarmonyPSA

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

HarmonyPSA Reviews

HarmonyPSA alternative
this one is available both in cloud and on-premise. HarmonyPSA pricing is not available on the website and has to be requested (this typically
Source: www.bitrix24.com
HarmonyPSA - Top 8 Alternatives
HarmonyPSA is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Professional Services Automation software for your company and its unique needs. HarmonyPSA has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.
Source: www.itqlick.com
20 PSA Software Tools, Alternatives for MSPs & VARs
7. HarmonyPSA: Based in London, HarmonyPSA positions itself as an all-in-one platform. MSPs don’t need to buy add-on PSA modules because pricing covers the entire platform. However, the company doesn’t publicly publish that pricing information. And we don’t have a feel for HarmonyPSA’s installed base.
Source: www.channele2e.com

What are some alternatives?

When comparing ngDesk and HarmonyPSA, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

VOGSY - Professional service automation tool built on Google G Suite

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Office Timesheets - Professional Services Automation

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