Software Alternatives & Reviews

ngDesk VS FreshStatus

Compare ngDesk VS FreshStatus and see what are their differences

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

FreshStatus logo FreshStatus

Better status pages in 1-click, FREE FOREVER
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • FreshStatus Landing page
    Landing page //
    2022-01-29

ngDesk videos

Free Freshdesk Alternative: ngDesk

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Category Popularity

0-100% (relative to ngDesk and FreshStatus)
Incident Management
100 100%
0% 0
Status Pages
0 0%
100% 100
Notifications And Alerting
Uptime Monitoring
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and FreshStatus

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

FreshStatus Reviews

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What are some alternatives?

When comparing ngDesk and FreshStatus, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

statuspage - A simple self-hosted status page site with an API written in Django under the BSD license.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

StatusPage.io - StatusPage.io is the best way for web infrastructure, developer API, and SaaS companies to get set up with their very own status page in minutes. Integrate public metrics and allow your customers to subscribe to be updated automatically.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

YUNO - YUNO is a web data driven company focussed on solving customer challenges in web data discovery and extraction space.