Software Alternatives & Reviews

ngDesk VS Chatfuel

Compare ngDesk VS Chatfuel and see what are their differences

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Chatfuel logo Chatfuel

Chatfuel is the best bot platform for creating an AI chatbot on Facebook.
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Chatfuel Landing page
    Landing page //
    2023-09-15

ngDesk videos

Free Freshdesk Alternative: ngDesk

More videos:

Chatfuel videos

Chatfuel vs ManyChat - What's the difference between these 2 bot building platforms?

More videos:

  • Review - Product Hunt Review E15 (Chatfuel, Create, 15Five) by Cleveroad Inc.

Category Popularity

0-100% (relative to ngDesk and Chatfuel)
Incident Management
100 100%
0% 0
Chatbots
0 0%
100% 100
Notifications And Alerting
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Chatfuel

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Chatfuel Reviews

10 best Manychat alternatives in 2024 (free & paid)
Chatfuel is a no-code 'drag-and-drop' AI-powered messaging platform. You can use it to automate marketing sales and support, lead generation, reply to FAQs in comments and direct messages in real time, collect user data, improve ads, create re-engagement campaigns, and more.
Source: chatfuel.com

Social recommendations and mentions

Based on our record, Chatfuel seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ngDesk mentions (0)

We have not tracked any mentions of ngDesk yet. Tracking of ngDesk recommendations started around Mar 2021.

Chatfuel mentions (3)

  • How do you auto send DMs to new followers?
    You can use a service like LinkDM or Chatfuel to auto DM anyone that comments on your posts, reels or stories, but you cannot auto DM anyone that follows you. Source: 12 months ago
  • Marketing tips for reels
    You can use an Instagram approved Inbox marketing solution like LinkDM or Chatfuel to automatically DM the shopping link to anyone that comments on the Post, Reel or Story. Source: about 1 year ago
  • I wanna find a chat bot
    A few months ago, I did a lot of research on this subject. I have tried many chatbots. In my opinion, Chatfuel is the best. Source: almost 3 years ago

What are some alternatives?

When comparing ngDesk and Chatfuel, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ChatBot - Easy to use chatbot platform for business

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.