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ngDesk VS Aivo

Compare ngDesk VS Aivo and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Aivo logo Aivo

Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Aivo Landing page
    Landing page //
    2023-10-04

ngDesk videos

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Free Freshdesk Alternative: ngDesk

More videos:

Aivo videos

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Testing IP Camera Using AIVO Network Tester

More videos:

  • Review - Testing Ethernet Cable Using AIVO Tester

Category Popularity

0-100% (relative to ngDesk and Aivo)

ngDesk

Aivo

Incident Management
100 100%
Incident Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Notifications And Alerting
100 100%
Notifications And Alerting
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Aivo

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Aivo Reviews

We have no reviews of Aivo yet.
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What are some alternatives?

When comparing ngDesk and Aivo, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zendesk Answer Bot - Chatbots

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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