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Netomi VS HelpJuice

Compare Netomi VS HelpJuice and see what are their differences

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Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
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Netomi logo Netomi

Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
  • Netomi Landing page
    Landing page //
    2023-06-21

Netomi will allow your customer service team to have the ability to delight your customers with automatic resolution. Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.

Our enterprise-grade platform is industrial-scale without industrial weight. We make it as easy as possible to configure, manage and train the AI, and launch within seconds. A company does not need technical staff to use the platform – it can be used and run by customer support agents and their managers. We work beautifully in the channels where your customers are today, so you can support everyone, everywhere, anytime.

We resolve issues for your customers with precision and speed. We integrate with enterprise-grade back-end systems including Order Management Systems, CRM platforms, Inventory Management systems and more to provide real-time real value to your customers. Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.

  • HelpJuice Landing page
    Landing page //
    2022-01-07

Netomi

Website
netomi.com
Pricing URL
-
Platforms
Shopify Magento Demandware
Release Date
2019 July
Edit details

HelpJuice

Website
helpjuice.com
Pricing URL
Official HelpJuice Pricing
Platforms
-
Release Date
-
Edit details

Netomi videos

+ Add

Saving Customers & Agents Time with AI: Puneet Mehta at Netomi

HelpJuice videos

+ Add

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Category Popularity

0-100% (relative to Netomi and HelpJuice)

Netomi

HelpJuice

Customer Support
23 23%
Customer Support
77% 77
Tool
100 100%
Tool
0% 0
Help Desk
0 0%
Help Desk
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using Netomi and HelpJuice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Netomi and HelpJuice

Netomi Reviews

We have no reviews of Netomi yet.
Be the first one to post

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Netomi mentions (0)

We have not tracked any mentions of Netomi yet. Tracking of Netomi recommendations started around Mar 2021.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

What are some alternatives?

When comparing Netomi and HelpJuice, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Malcolm App - Customer self-service made easy

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

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