Netomi
Simplify360
Solvvy
Zendesk Answer Bot
Action.ai
Gladly
Twilio Autopilot
Alphachat.ai
Khoros Marketing
Simplify360
HootSuite
Alphachat.ai
Twilio Autopilot
Gladly
SproutSocial
Sprinklr Modern Engagement
Netomi will allow your customer service team to have the ability to delight your customers with automatic resolution. Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.
Our enterprise-grade platform is industrial-scale without industrial weight. We make it as easy as possible to configure, manage and train the AI, and launch within seconds. A company does not need technical staff to use the platform – it can be used and run by customer support agents and their managers. We work beautifully in the channels where your customers are today, so you can support everyone, everywhere, anytime.
We resolve issues for your customers with precision and speed. We integrate with enterprise-grade back-end systems including Order Management Systems, CRM platforms, Inventory Management systems and more to provide real-time real value to your customers. Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.
Netomi Khoros MarketingBased on our record, Khoros Marketing seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Lithium is now Khoros (https://khoros.com/), which is in pretty broad use. - Source: Hacker News / about 2 years ago
These hostnames all resolve to different subdomains of lithium.com - which alias to Cloudfront. lithium.com itself redirects to https://khoros.com/. Source: about 2 years ago
Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
Solvvy - Highly intelligent customer support self-service solution via AI/ML/NLP science
HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.
Zendesk Answer Bot - Chatbots
Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.