Software Alternatives, Accelerators & Startups

Microsoft PowerApps VS Zendesk

Compare Microsoft PowerApps VS Zendesk and see what are their differences

Microsoft PowerApps logo Microsoft PowerApps

Microsoft PowerApps provides tools to create, customize, share and run apps.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Microsoft PowerApps Landing page
    Landing page //
    2023-07-24
  • Zendesk Landing page
    Landing page //
    2024-05-06

Microsoft PowerApps videos

Are Microsoft PowerApps right for you?

More videos:

  • Review - AppSheet vs. Microsoft PowerApps

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Microsoft PowerApps and Zendesk)
Mobile App Dev Platform
100 100%
0% 0
Customer Support
0 0%
100% 100
Application Builder
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft PowerApps and Zendesk

Microsoft PowerApps Reviews

10 Best Low-Code Development Platforms in 2020
Microsoft PowerApps is a rich in features low code development platform. AppSheet is best for building mobile apps. Google App Maker provides the low code development platform which is combined with G Suite Business and G Suite Enterprise. File Maker is a flexible solution for any business type to build custom apps.
The 11 Best Low-Code Development Platforms
Microsoft PowerApps averages a 4-star rating. Additionally, according to one source, it has a 97% customer satisfaction rate.
Source: www.xplenty.com
5 PowerApps Alternatives
After retiring Access Web Apps, Microsoft has been pushing users towards Powerapps as an MS Access online alternative. However, many MS Access users have complained about Powerapps’ vastly different structure, and lack of support for relational database features.
3 easy app makers you can start on today
PowerApps offers a point-and-click approach to app design, and the ability to use Excel-like expressions to add logic. It includes a wide variety of templates and sample apps to get you started, such as expenses tracking, help desk management and cost estimation. It also has more advanced features, such as developer tools and the ability to build artificial intelligence (AI)...

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Microsoft PowerApps should be more popular than Zendesk. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft PowerApps mentions (12)

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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Microsoft PowerApps and Zendesk, you can also consider the following products

AppSheet - AppSheet enables users to create mobile apps instantly for both OS and Android. 

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fuse - Fuse is a UX tool suite for mobile app designers and developers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dropsource - Mobile development platform for building native iOS & Android apps

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!