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Microsoft Power Automate VS SympoQ

Compare Microsoft Power Automate VS SympoQ and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Microsoft Power Automate logo Microsoft Power Automate

Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Microsoft Power Automate Landing page
    Landing page //
    2024-03-20

Microsoft Power Automate is a comprehensive, integrated automation platform with advanced digital process automation (DPA), robotic process automation (RPA), and process mining capabilities. And with the power of low-code and AI, you are in the driver’s seat to securely automate your organization at scale.

Features

  • Streamline your business with (DPA) digital process automation through cloud flows to connect your apps, data, and services.
  • Automate repetitive tasks using UI-based automation with (RPA) robotic process automation through desktop flows.
  • Ensure consistency with business process flows—the (BPA) business process automation capability in Power Automate.
  • Discover workflow bottlenecks and automation opportunities with the process advisor.
  • Bring AI to automation and gain insights by creating tailored AI models within Power Automate using AI Builder.

Click here to learn more about Power Automate or visit the official blog to keep up with the news.

  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

Microsoft Power Automate

Website
powerautomate.microsoft.com
Pricing URL
Official Microsoft Power Automate Pricing
$ Details
freemium
Platforms
Windows Azure Power Platform
Release Date
-
Edit details

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

Microsoft Power Automate features and specs

  • Attended RPA: Yes
  • Unattended RPA: Yes
  • Process mining: Yes
  • Task mining: Yes
  • Document automation: Yes
  • Data loss prevention (DLP): Yes
  • Digital workforce management: Yes
  • API automation: Yes

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Microsoft Power Automate videos

+ Add

Microsoft Flow Tutorial for Beginners

More videos:

  • Review - Winautomation Review - DO NOT BUY
  • Review - What is Microsoft Flow and Why Would I Use it?
  • Review - WinAutomation Overview
  • Review - Optimize your business with Microsoft Power Automate

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Microsoft Power Automate and SympoQ)

Microsoft Power Automate

SympoQ

Automation
100 100%
Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Web Service Automation
100 100%
Web Service Automation
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

Questions and Answers

As answered by people managing Microsoft Power Automate and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using Microsoft Power Automate and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Power Automate and SympoQ

Microsoft Power Automate Reviews

Microsoft Power Automate
This gives businesses an advantage over each other, heightening their customer satisfaction and product/service value. With hundreds of tools present for this purpose, choosing the right tool is essential. This write-up will give you a detailed comparison between Microsoft Power Automate and our workflow automation platform Cflow. Additionally, we will also look at the top 7...
Source: www.cflowapps.com
Top 5 Microsoft Power Automate alternatives for 2024
If you’re trying to go paperless and streamline repetitive tasks, you’ve probably heard about Microsoft Power Automate — or maybe you already use it. It’s a low-code platform that enables you to build automated processes across multiple applications. But you might not know there are several Power Automate alternatives that you may find more suitable for your business.
Source: www.jotform.com
6 Best Power Automate Alternatives & Competitors in 2024
Microsoft Power Automate is a popular workflow automation tool that allows users to create automated workflows without the need for manual coding. While it offers many benefits, there may be instances where organizations or individuals are looking for alternatives to Power Automate. Some reasons why alternatives may be needed include:
Source: www.softwaretestingmaterial.com
11 Business Process Management (BPM) Software for SMBs
Expand Microsoft Power Automate capability across web, mobile, and desktop with its applications. You can also connect your workflows to many data sources via a library of connectors that brings all your data together in a single place. This lets you uncover insights and customize applications. You can also extend the capabilities of Dynamic 365, Azure, Microsoft 365, and more.
Source: geekflare.com
10 n8n.io Alternatives
Microsoft Flow is another great utility that boosts the productivity of individuals, businesses, and teams while bringing quality features. This platform takes care of what is significant while automating the rest of the work on its own. Streamline repetitive tasks and paperless processes with Microsoft Power Automate. Through powerful security and instant automation, it...
Source: www.justalternativeto.com

SympoQ Reviews

We have no reviews of SympoQ yet.
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Social recommendations and mentions

Based on our record, Microsoft Power Automate seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Power Automate mentions (31)

  • Is there any open source no code workflow tool?
    Hi, I am trying to build a no code tool workflow tool with blocks and connections between the blocks. Similar to power automate: https://powerautomate.microsoft.com/en-us/. Source: 11 months ago
  • Spreadsheet: export link in CSV
    Windows has an option called Power Automate https://powerautomate.microsoft.com/en-us/ that allows for, well automating such tasks as manually copying / pasting data https://learn.microsoft.com/en-us/power-automate/getting-started. Source: 12 months ago
  • My coworkers and I have decided to start filling out the forms
    Try to use automation to fill it out ( https://powerautomate.microsoft.com/en-us/ for example). Source: about 1 year ago
  • Automating my monkey job
    Https://powerautomate.microsoft.com/en-us/ might be something worth checking out if you have access. Source: about 1 year ago
  • Should I quit learning Python?
    What is it that you actually want to achieve? Learning Python should have an overarching goal. Like being a programmer. If you would rather not be a programmer, and you don't like programming, but you would like to automate certain things on your PC, you might as well download and install https://powerautomate.microsoft.com/en-us/ . If you intend to understand, or work with, Big Data or AI, then Python totally is... Source: about 1 year ago
View more

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

What are some alternatives?

When comparing Microsoft Power Automate and SympoQ, you can also consider the following products

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Make.com - Tool for workflow automation (Former Integromat)

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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